A culinary tale -- What, why and why me? -- Information management -- Why is XML important? -- Responsibilities in a maturing web -- XML by stealth -- Conclusions -- Information management -- Introduction -- Handling information overload -- Handling digital rot -- Handling multiplicity of formats and media -- Handling transaction and version management -- IT responses to information management -- Enter XML -- Information content -- Link management and link rot -- Conclusions -- why XML? -- Introduction -- Design principles -- The genetics of XML -- The anatomy of XML -- X-M-L -- The XML family -- Whither XML? -- XML applications -- Where (not) to use XML -- Conclusions -- Developing a management strategy -- Introduction -- Making the business case -- A holistic approach -- Deciding on a strategy -- Decision-making -- Workplan and timetable -- -- Conclusions -- Foundations of an XML framework -- Introduction -- XML project and road-map -- Background research -- Managing XML content -- Developing standards policies -- Documentation -- Rolling your own standards -- Conclusions -- Building on the foundations -- Introduction -- Vocabulary -- Planning ahead -- An evolving framework -- Developing initial standards -- Naming conventions -- Namespaces -- Elements -- Attributes -- Datatyping and constraints -- Common vocabularies -- Schemas -- Conclusions -- Mapping the old to the new -- Introduction -- Metadata -- Preparing to move shop -- Setting up an information typology audit